Privacy Policy – Shareit Biz & AKIVA

Effective Date: 01/06/2025
Last Updated: 01/06/2025

Shareit Biz is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, and our AI-powered chatbot, AKIVA.

1. Information We Collect

a. Information You Provide

Name, email address, and contact details when you register or communicate with us.
Business information (e.g., business name, industry, size) when using AKIVA.
Payment details (processed securely by our third-party provider).
Content or documents submitted for reviews, support, or guidance.

b. Automatically Collected Data

IP address, browser type, device information, and usage data through cookies and analytics tools.
Chatbot interaction logs (non-sensitive) to improve service quality and accuracy.

c. How We Use and Protect Your Data When Using AKIVA

When you use AKIVA—our AI-powered business funding and support chatbot—we may collect and temporarily store anonymised chat data to deliver tailored responses and improve service quality. This data is processed securely via our trusted AI provider (e.g., OpenAI), and is not used to train external models or shared with third parties without your explicit consent.

We do not store any sensitive personal data unless explicitly required and provided by you. Any data retained is held on secure UK/EU-based servers compliant with GDPR and industry-standard encryption. You can request access, correction, or deletion of your data at any time by contacting our support team.

2. How We Use Your Information

We use your information to:

Provide and personalise services through the AKIVA chatbot.
Communicate with you about your subscription, updates, or support.
Recommend funding, grants, and support tailored to your business.
Improve our website, chatbot, and services.
Ensure compliance with legal and regulatory obligations.

3. Data Sharing & Third Parties

We do not sell your data. We may share your information with:

Payment processors for secure transactions.
Trusted service providers who support our infrastructure (e.g., hosting, analytics).
Authorities if required by law or to protect legal rights.

4. Data Storage & Security

We implement industry-standard measures to protect your data. All personal data is stored on secure servers with restricted access.

5. Cookies

We use cookies and tracking technologies to enhance your browsing experience and measure site performance. You can manage your cookie preferences via your browser settings.

6. Your Rights

You have the right to:

Access, correct, or delete your data.
Object to certain uses of your data.
Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, email us at: support@shareit-biz.com

7. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

9. International Users

If you are accessing Shareit Biz from outside the UK, please note your data may be processed in the UK or EU in accordance with this Privacy Policy and relevant data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated on our website. Continued use of our services after changes indicates your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:
📧 support@shareit-biz.com
📍 Derrylee Road, Dungannon, N.Ireland, BT716NY